Tune into Your Customers Voice with Metricom
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Metricom is social listening tool for customer research, that collects, analyzes, and interprets customer opinions, sentiments, and behaviors expressed on various social media platforms and other media.
These tools help businesses gain insights into customer satisfaction, brand perception, and emerging trends.
3+ million
new publications every day
200 k
sources from various media
40+
metrics for mention analysis
Collects data from major social media platforms
Gathers reviews from key review sites
Monitors brand mentions across the web
Cross-platform sentiment analysis to gauge overall online brand perception
Trend identification to spot emerging issues or opportunities in digital spaces
Competitive analysis incorporating data from various online sources
Utilizes advanced sentiment analysis on digital feedback
Provides instant alerts for significant online trends
Provides instant alerts for new reviews or mentions
Offers up-to-the-minute sentiment analysis
Enables swift response to customer feedback
Centralizes data from all digital sources in one intuitive interface
Customizable views for different roles (e.g., social media manager, brand manager)
Easy-to-understand visualizations and reports of digital feedback
Metricom empowers CEE businesses with unparalleled digital customer insights by unifying multi-platform feedback collection with AI-powered analytics.
Metricom provides managers a localized, comprehensive view of customer voices across social media and review sites, enabling data-driven decisions to enhance satisfaction and outpace regional competitors.
Digital Marketing Managers
Optimize campaigns withreal-time online feedback and performance data
Market Research Managers
Access rich, real-time digital data on you and competition, with the option to complement it with our traditional research services
Customer Experience Managers
Quickly identify and address customer painpoints expressed online
Brand Managers
Track and improve overall brand health based on comprehensive online perceptions
HR Managers
Efficiently manage employer brand and manage issues across multiple digital platforms
Legal Managers
Locate and monitor physical locations / digital threats, track brand usage
Metricom seamlessly combines ease of use with powerful features and extensive coverage to drive impactful results.
User-Friendly Interface
Get started quickly with an intuitive setup.
AI-Driven Insights
Advanced analytics and sentiment analysis powered by AI.
Cross-Platform Sentiment Analysis
Evaluate brand perception across all platforms.
Customizable Dashboards and Reports
Tailor your data views to your specific needs.
Multi-Language Support
Designed to cater to a global audience.
Scalable Solutions
Perfectly suited for businesses of all sizes.
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